Data Protection Policy

At Silver Palace Limited ("the Company"), we are committed to protecting the privacy and confidentiality of personal data entrusted to us by our customers, employees, and other stakeholders. This Data Protection Policy outlines our approach to handling personal data in accordance with applicable data protection laws and regulations.

1. Scope
This policy applies to all personal or organization data collected, processed, and stored by the Company in the course of use of our platforms and/or project execution.

2. Data Collection and Use
- We collect personal data only for specified and legitimate purposes, and we do not process it in any manner incompatible with those purposes.
- Personal data collected may include, but is not limited to, names, contact information, order information, and transaction details.
- We use personal data to provide services to our customers, manage employee records, and fulfill legal and regulatory obligations.

3. Data Security
- We implement appropriate technical and organizational measures to protect personal data against unauthorized access, disclosure, alteration, or destruction.
- Access to personal data is restricted to authorized personnel who have a legitimate need to access it for the performance of their duties.

4. Data Retention
- We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by law.
- Personal data that is no longer needed is securely disposed of in accordance with our data retention and disposal procedures.

5. Data Subject Rights
- We respect the rights of data subjects to access, rectify, and erase their personal data, as well as to restrict or object to its processing.
- Data subjects may exercise their rights by contacting our Data Protection Officer (info@silverpalaceltd.com).

6. Data Transfers
- We may transfer personal data to third parties, including affiliates and service providers that you approve of for project execution and/or deployment purposes, only where necessary and with appropriate safeguards in place to ensure the protection of personal data.

7. Compliance
- We comply with all applicable data protection laws and regulations, including but not limited to the General Data Protection Regulation (GDPR) and the Data Protection Act 2019.
- We regularly review and update our data protection practices to ensure ongoing compliance with evolving legal requirements.

8. Accountability
- We are committed to accountability and transparency in our data protection practices. We maintain records of our data processing activities and provide training to our employees on data protection obligations.

9. Contact Information
If you have any questions or concerns about our data protection practices or wish to exercise your data subject rights, please contact our Data Protection Officer at info@silverpalaceltd.com.